Australian Unity Limited is seeking a Care Partner to guide customers through their care journey with compassion, coordinating services and developing holistic health plans to age well at home or in preferred settings.

This full-time, hybrid role combines branch-based work with virtual support, collaborating with families, clinical teams and external providers to deliver person-centred care.

At Australian Unity, we're reimagining how health and care are delivered in local communities. By working together differently, we help customers live healthier, more independent, and fulfilling lives while staying connected to supportive communities.

As a Scheduling Coordinator - Customer Support, you will play a critical role in ensuring our services run smoothly while delivering a high-quality experience for our customers. This role combines workforce scheduling and customer support, requiring strong organisation skills, adaptability and a customer-first mindset.

You'll be the first point of contact for service changes, managing care worker schedules, making quick adjustments, and coordinating third-party bookings. At the same time, you'll act as a key point of contact managing enquiries with empathy, accuracy and professionalism.

This is a permanent full-time position based in our Tamworth office, with a hybrid work arrangement of 4 days in the office and 1 day working from home. Offering an hourly rate of $40.38 plus super.

• Manage care worker rosters, including daily changes, leave requests, and schedule adjustments
• Handle high-volume inbound enquiries, resolving issues quickly and aiming for First Call Resolution
• Act as the first point of contact, providing clear, accurate, and empathetic customer support
• Coordinate services and third-party bookings to ensure seamless delivery
• Maintain accurate system records to support payroll, compliance, and reporting
• Use systems and data to support scheduling decisions and improve processes
• Collaborate with internal teams and elevate complex queries as needed

• Experience in scheduling or rostering is ideal but not essential - we also welcome applicants from a call centre or customer support background looking for a career change
• Strong organisation, adaptability, and resilience in fast-paced environments
• High attention to detail and commitment to quality and compliance
• Excellent communication, active listening, and rapport-building skills
• Ability to manage changing priorities and tight deadlinesConfidence using Microsoft Office and CRM/contact centre systems (e.g. Genesys, Salesforce, Lumary - desirable)

• Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
• Flexible Work Options -hybrid role combining WFH & Branch days
• Career development with full access to LinkedIn Learning & internal opportunities
• Staff discounts across our insurance products, travel and retail partners
• Fitness Passport - discounted access to 1,500+ gyms & facilities
• Novated Car Leasing options through our partners Maxxia or Flair Cars
• 14 weeks paid Parental Leave

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.

We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following:

• Enjoy additional yearlyWell-Being and Communityleave days
• Employee Referral Program- refer your friends and family members to join us and receive $500.00 per successful referral (Conditions apply)
• Attractiveemployee discountson Australian Unity products, Private Health and General Insurance

Your New Role

As theRoster Specialist,you will be responsible for ensuring the appropriate staffing levels across the beautfiul Rathdowne Place Aged Care Facility in Carlton!

You will enjoy working within ourBetter Togethersocial model of aging well, which offers a continuum of care and support services for our Residents, within a range of accommodation options in one location.

What does your new role look like?

• Provide support for the aged care operations rostering and any adjustment requirements
• Provide a range of administrative function including, but not limited to staff rostering, scheduling of staff meetings, documentation, and administration.
• Facilitation of all paperwork and processes for all administration tasks.
• Provide efficient, friendly, and professional service to all internal/external customers
• Resident advocacy is strongly evident in management and communication.

About You

Above all, you will align to ourValues of Bold, Warm, and Honest. You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

Does this sound like you?

• Previous experience in rostering and administration in a fast paced and people services environment.
• Excellent attention to detail, prioritisation, and time management skills.
• The ability to learn and apply new knowledge and skills; self-initiating ways to further improve on the delivery of services, quality, and teamwork.
• Passionate about areas of improvement and self-initiates streamlining of processes, where possible.
• A true team collaborator, people orientated person with sound problem solving skills.
• Fully vaccinated for COVID 19, including the Booster and Influenza 2025

Australian Unity is an Equal Opportunity Employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguisticallydiverse backgrounds, and mature aged people. To view our Reconciliation Action Plan, please click

Australian Unity Limited in Carlton, VIC is seeking a Roster Specialist to ensure appropriate staffing across Rathdowne Place Aged Care Facility. You will support rostering, scheduling, documentation, and administration while delivering friendly, professional service to residents and staff.

You will thrive in a team-oriented environment that values empathy, continuous improvement, and streamlined processes to support quality care. Must be fully vaccinated for COVID-19 and influenza 2025.

Remedy Healthcare in Perth's northern suburbs seeks a Physiotherapist to join our team on a permanent part-time basis (0.8 FTE). You will provide community-based physiotherapy across home and clinic visits, delivering evidence-based care and supporting patient independence.

The role offers clinical supervision, opportunities for professional development, flexible hours, and strong team support with a focus on work-life balance.

As aCare Partner, you'll guide customers through their care journey with compassion. Working closely with families, clinical teams, and external providers, you'll develop holistic health plans, coordinate services, and ensure customers receive safe, person-centred care that enables them to age well at home or in a place of their choosing.

About the role:

This is aPermanent Full-Timeopportunity offering flexibility and a great work-life balance.

• Flexible work hours: 8:30am - 4:30pm or 9:00am - 5:00pm, Monday to Friday
• Attractive remuneration of$45.56 per hour plus superannuation
• Hybrid work model with 2 days working from home and 3 days in the Birtinya office
• Supporting SAH customers across the Sunshine Coast community

Key Accountabilities

• Build trusted relationships with customers and support them to achieve their goals at home
• Conduct onboarding assessments, develop holistic health plans, and coordinate multidisciplinary services
• Collaborate with clinical teams, families, and external providers to deliver safe, person-centred care and optimal outcomes
• Support customers through care transitions, including hospital discharge or changes in health needs, and follow up with offboarding where needed
• Maintain accurate records in enterprise systems, participate in audits, and contribute to quality and continuous improvement initiatives
• Identify opportunities for additional services and support to enhance customer outcomes and contribute to service growth
• Promote safety, quality, compliance, and a culture of continuous improvement across all activities

What You'll Bring

• Experience in community or aged care and knowledge of SAH would be advantageous but not essential
• Strong customer focus, with the ability to build trusted relationships and handle sensitive conversations with empathy
• Excellent verbal and written communication skills & tech savvy with Microsoft Suite and CRM systems
• Knowledge of funding streams, quality standards, audits, and experience supporting care transitions such as discharge planning
• Strong decision-making, problem-solving, time management, and adaptability in a fast-paced environment
• Collaborative mindset, able to work effectively in a team-based, matrix environment, liaising with families, clinicians, and external providers
• Relevant qualifications (Certificate IV or Diploma in Community or Aged Care desirable)

Why work for Australian Unity?

• Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
• Flexible Work Options -Virtual hybrid role 2 days WFH & 3 days in branch
• Career development with full access to LinkedIn Learning & internal opportunities
• Staff discounts across our insurance products as well as our travel and retail partners
• Fitness Passport - discounted access to 1,500+ gyms & facilities
• Novated Car Leasing option
• 14 weeks paid Parental Leave

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click

Australian Unity is seeking a Care Partner to guide customers through their care journey with compassion, coordinating services with families, clinical teams and external providers to deliver person-centred care.

This permanent full-time role offers flexible hours, a hybrid arrangement with 2 days working from home and 3 days in the Birtinya office, and an attractive remuneration of $45.56 per hour plus superannuation.

At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. Over the past twelve years, we have delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and living life to the fullest.

Our Opportunity to you

Due to continued growth and team expansion, we are seeking a Physiotherapist to join our dynamic team, servicing clients across Perth's northern suburbs on a permanent part-time basis (0.8 FTE).

This is an excellent opportunity to provide community-based physiotherapy while enjoying a rewarding career that supports both your professional development and personal goals with the potential to move into a full-time role over time.

The day to day

• Deliver evidence-based community care through programs such as Rehab at Home, Hospital in the Home, Support at Home and Restorative Care Programs.
• Implement active, exercise-based and person-centred approaches for clients recovering from orthopaedic surgery, oncology treatments, and general medical conditions.
• Collaborate closely with multidisciplinary team members to achieve optimal client outcomes.
• Engage in our clinical supervision program with a designated supervisor, with a true focus on clinical development.
• Be part of a warm and friendly team that focuses on connection and individual career progression.
• Great work life balance - Flexibility with work hours to meet your lifestyle needs
• Access to clinical support, resources, and professional development opportunities
• 2 Extra Well-Being Leave days and the option to buy up to 2 Extra Weeks Leave along with other leave entitlements
• Exclusive employee discounts - across Australian Unity products such as financial advice, private health and general insurance as well as our travel and retail partners
• 14 weeks paid parental leave
• Novated Leasing for a New Car
• Fitness Passport Discounts
• Employee Assistance Program

About You

• Previous experience in community and/or hospital-based physiotherapy will be highly regarded.
• Availability to work 4 days per week, including full working days on Wednesday, Thursday, and Friday.
• A recognised Physiotherapy degree and current AHPRA registration.
• A valid driver's licence and access to a fully insured vehicle.

Visa sponsorship is not available for this position

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature, aged people.

Health, Medical & Pharmaceutical
Source: uWorkin

• Lead the overall operational performance of Sienna Grange Residential Aged Care
• Drive exceptional resident, family and customer experiences
• Ensure compliance with the Aged Care Act, Aged Care Quality Standards and all regulatory obligations
• Lead workforce capability, engagement and retention initiatives
• Develop and coach high-performing leaders and teams
• Deliver sustainable occupancy, financial and quality outcomes
• Drive continuous improvement, risk management and governance activities
• Foster strong relationships with residents, families, employees and community stakeholders
• Champion a culture of accountability, wellbeing, safety and person-centred care

About Australian Unity

Established in 1840, Australian Unity is Australia's first wellbeing company, delivering health, wealth and care services to our members and the community.

Our Residential Aged Care business supports more than 1,200 residents across 12 communities in Victoria, New South Wales and Queensland. As the aged care sector undergoes its most significant reform in decades, we are investing in the future of Residential Aged Care through leadership, innovation and continuous improvement.

With a new Residential Aged Care CEO commencing shortly, a strengthened executive leadership team and a clear strategy for growth, there has never been a more exciting time to join Australian Unity.

Reporting to the General Manager Residential Aged Care Operations, the General Manager Sienna Grange is a key leadership role responsible for the operational performance, resident outcomes and overall success of one of Australian Unity's highest performing Residential Aged Care communities. Located in beautiful Port Macquarie, Sienna Grange is a modern 68-bed residential aged care home delivering permanent residential care, respite, palliative care and memory support.

As a member of the Residential Aged Care Operational Leadership Team, you will lead a committed multidisciplinary team while ensuring outstanding resident experiences, workforce performance, clinical governance, regulatory excellence and commercial sustainability. This role offers the opportunity to influence the future of aged care within one of Australia's most trusted wellbeing organisations while enjoying an enviable coastal lifestyle and genuine work-life balance.

You are an experienced Residential Aged Care leader with a proven ability to successfully manage and lead an aged care home.

You will bring:

• Previous leadership experience within Residential Aged Care
• Demonstrated success managing operational, workforce and financial performance
• Strong understanding of the Australian aged care regulatory environment
• Proven capability to build, develop and lead high-performing teams
• Experience driving occupancy, resident outcomes and customer satisfaction
• Strong stakeholder engagement and relationship management skills
• A genuine passion for delivering exceptional care and wellbeing outcomes

• Experience leading a high-performing Residential Aged Care home
• Clinical qualifications and/or strong clinical governance experience
• Experience preparing for and leading accreditation activities
• Qualifications in Health, Nursing, Business or Leadership
• Competitive remuneration package
• Relocation assistance for the right candidate
• Additional Wellbeing and Community Leave
• 14 weeks paid parental leave
• Employee Assistance Program
• Discounts across Australian Unity products and services
• Access to learning and development opportunities
• Career pathways within one of Australia's most respected wellbeing organisations
• The opportunity to live and work in the beautiful coastal community of Port Macquarie

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